PersonalBusiness
GlobalTravelWallet

Your money. Your data. Our responsibility.

We use strong security measures to help keep your money, personal information, and transactions protected—wherever you are.

Learn how we protect you

Security built into every transaction

From signing in to sending money, exchanging currencies, or paying while traveling, security is built into the GTW experience.

  • Secure Your Account

    Protect your account with secure authentication, passcodes, and biometric verification such as Face ID.

  • Protect Your Money

    Every transaction is processed through secure systems designed to help prevent unauthorized access, fraud, and suspicious activity.

  • Protect Your Data

    Your personal and financial information is handled using appropriate security controls and encryption designed to keep your information protected.

  • Real-Time Alerts

    Stay informed about important account activity with notifications for transactions, account changes, and security events.

Security that works behind the scenes

You shouldn’t have to think about security every time you use your wallet. GTW continuously applies security measures across your account and transactions to help identify and prevent suspicious activity.

From account access to transaction monitoring, protection is always working in the background.

Man checking his phone beside a laptop

Verify before you transact

Your identity matters.

We may ask you to verify your identity to help protect your account, prevent fraud, and meet applicable financial and regulatory requirements.

Verification may include:

  • Email or phone verification
  • Government-issued identification
  • Selfie or facial verification
  • Additional information when required

Stay in control

Security starts with giving you control over your account.

You can:

  • Freeze or deactivate your cards
  • Review your transaction history
  • Manage account access
  • Update your security settings
  • Receive transaction and account alerts
  • Report suspicious activity
Surfer riding a wave

  • Spot something unusual?

    If you notice a transaction, login, or account activity you don't recognize, act quickly.

    Secure your account and contact our Support Team so we can help you investigate.

    Contact Support

  • Your privacy matters too

    Security isn't only about protecting your money. It's also about protecting your personal information.

    We collect and use your information responsibly and take appropriate measures to protect it.

    Read our Privacy Policy

  • Travel with confidence

    Wherever your journey takes you, your wallet should be one less thing to worry about.

    Secure your money. Protect your data. Travel with confidence.

    Get Started