Know what it costs before you move your money.
Transparent fees and exchange information, shown upfront so there are no surprises.
GlobalTravelWallet displays applicable fees and exchange information before eligible transactions are completed, so you can make informed decisions about how you move your money.
Account Fees
Creating an Account
Free - There is no fee to create a standard GlobalTravelWallet account, subject to applicable eligibility requirements.
Multi-Currency Accounts
Free / Applicable Fee - Creating or maintaining currency accounts may be free or subject to applicable fees depending on the currency, account type, country, and service.
Adding Money
Fees for funding your account depend on the payment method you choose.
| Funding Method | Fee |
|---|---|
| Bank Transfer | To be confirmed |
| Debit / Credit Card | To be confirmed |
| Direct Debit | To be confirmed |
| Mobile Money | To be confirmed |
| Cryptocurrency | To be confirmed |
| Other Supported Methods | To be confirmed |
The applicable fee will be displayed before you confirm your funding transaction.
Sending Money
Transfer fees may depend on:
- Destination
- Currency
- Transfer method
- Amount
- Payment provider
- Account type
- Local Transfers:
- To be confirmed
- International Transfers:
- To be confirmed
- GTW-to-GTW Transfers:
- No Transfer Fee
Where eligible, sending money to another GlobalTravelWallet user using GTW P2P may have no transfer fee.
Additional charges may apply to certain payment methods or services.
Receiving Money
Receiving money may be free or may incur a fee depending on:
- Currency
- Payment method
- Account type
- Transaction type
- Third-party provider
Any applicable fee will be disclosed before completion where required.
Currency Exchange
See the rate before you exchange.
Currency exchange may include a transaction fee, exchange-rate spread, or other applicable charge.
Before confirming an exchange, we'll show relevant information such as:
- Amount you're exchanging
- Exchange rate
- Applicable fee
- Amount you'll receive
- Total transaction value
No hidden exchange charges.
Merchant Currency Exchange
Verified merchants may set exchange rates when responding to currency requests.
Merchant offers may differ based on:
- Currency
- Amount
- Merchant rate
- Market conditions
- Payment method
Users can review available offers before selecting one.
Applicable platform or transaction fees will be displayed before confirmation.
Cards
Card-related fees may apply depending on the card and service.
| Card Service | Fee |
|---|---|
| Virtual Card Creation | To be confirmed |
| Physical Card | To be confirmed |
| Card Replacement | To be confirmed |
| Card Funding | To be confirmed |
| Card Transactions | To be confirmed |
| International Transactions | To be confirmed |
| ATM Withdrawal | To be confirmed |
Additional fees may be charged by third-party card networks, banks, or ATM operators.
Cryptocurrency
Crypto transactions may involve network fees and other applicable charges.
Sending Crypto
You may be charged a blockchain network fee and/or applicable GTW service fee.
Receiving Crypto
To be confirmed
Swapping Crypto
Crypto swaps may include a service fee, spread, network fee, or other applicable charge.
All applicable charges will be displayed before confirmation where possible.
Travel Services
Travel services may have prices and fees determined by the relevant travel provider.
These may include:
- Flight booking fees
- Hotel fees
- Cancellation fees
- Car rental fees
- Train booking fees
- Airport transfer fees
- eSIM plan charges
- Service or booking fees
Third-party providers may apply their own terms and charges.
The final price shown before booking should be reviewed carefully.
eSIM
eSIM pricing depends on the destination, data allowance, validity period, and selected provider.
The applicable price will be displayed before purchase.
Refunds & Reversals
Refund eligibility depends on the type of transaction and the applicable provider's terms.
Some transactions, including certain currency exchanges, cryptocurrency transactions, and completed transfers, may not be reversible.
Where a refund is available, applicable processing times and fees may apply.
Fee Changes
We may change our fees from time to time to reflect changes in our Services, partners, operating costs, market conditions, or regulatory requirements.
Where required, we will provide appropriate notice before changes take effect.
Before You Confirm
See it. Understand it. Then confirm.
We'll show applicable transaction costs and relevant exchange information before you complete eligible transactions.
Have Questions About a Fee?
If you don't understand a charge or believe you were charged incorrectly, contact our Support Team.
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