Compliance
Built for a global financial experience. Built on trust.
GlobalTravelWallet is committed to maintaining a secure, transparent, and responsible financial platform.
We apply identity verification, transaction monitoring, fraud prevention, and other controls designed to protect our users and help meet applicable legal and regulatory requirements.
Know Your Customer
We verify who uses our platform.
To protect our community and meet applicable requirements, we may ask you to verify your identity before accessing certain Services.
Verification may include:
- Full legal name
- Date of birth
- Government-issued identification
- Proof of address
- Phone or email verification
- Selfie or facial verification
- Additional information where required
Verification requirements may vary depending on your country and the Services you use.
Anti-Money Laundering
Helping prevent financial crime.
We maintain controls designed to detect and prevent activities such as:
- Money laundering
- Fraud
- Terrorist financing
- Sanctions violations
- Account abuse
- Suspicious transactions
Transactions may be monitored and reviewed where required or reasonably necessary.
Transaction Monitoring
Every transaction matters.
We use security and monitoring systems to identify unusual or suspicious activity.
A transaction may be:
- Delayed
- Reviewed
- Declined
- Restricted
- Subject to additional verification
These measures help protect you, other users, and the integrity of the platform.
Merchant Verification
Trusted merchants. Transparent offers.
Merchants participating in the GTW currency exchange marketplace may be required to complete additional verification before accepting exchange requests or submitting offers.
Depending on the merchant's jurisdiction and role, requirements may include:
Government-Issued ID
Verify the identity of the individual responsible for the merchant account.
Forex Broker License
Provide valid licensing or authorization required to conduct applicable foreign exchange activities.
Selfie Verification
Complete facial verification to help confirm the identity of the account holder.
Additional documentation may be requested where required.
Sanctions & Restricted Activities
We don't support prohibited transactions.
GTW may screen users, merchants, transactions, and other relevant information against applicable sanctions, restrictions, and risk indicators.
We may restrict or refuse transactions where required by law or where activity presents an unacceptable risk.
Fraud Prevention
Security is everyone's responsibility.
We use security controls designed to detect suspicious activity and protect accounts from unauthorized access.
We may use:
- Device and account monitoring
- Transaction monitoring
- Identity verification
- Risk assessment
- Fraud detection systems
- Account security alerts
Never share your password, PIN, or one-time verification code with anyone.
Protecting Our Marketplace
Fair exchange. Better experiences.
GTW may monitor marketplace activity to help identify:
- Suspicious merchant behavior
- Manipulation of offers
- Misleading exchange rates
- Unusual trading patterns
- Fraudulent activity
- Attempts to circumvent platform controls
Merchants may have their access restricted while an investigation is conducted.
Responsible Use
We expect everyone using GTW to use the platform lawfully and responsibly.
You must not use GTW to facilitate illegal activity, fraud, money laundering, sanctions evasion, or other prohibited activity.
Why Verification Matters
Verify. Protect. Transact.
Our compliance processes help us create a financial environment where users can move money with greater confidence.
Need Help?
If your account has been restricted, your transaction is under review, or you have questions about our verification process, contact our Support Team.
Learn More: Privacy Policy Read: Terms of Service